Lauren Hastings is the founder of Hear to Speak Academy, lead biller, and instructor behind the Practice Tools training programs. She equips clinicians with the knowledge and systems they need to confidently manage insurance billing and grow sustainable private practices.

Elizabeth Wilson is known for her expertise in clearinghouse systems and denial management, she plays a key role in keeping billing operations running smoothly. She excels at identifying claim issues, cleaning up accounts, and resolving denials so practices can receive timely reimbursement. Her thorough approach helps ensure accuracy and financial stability for the practices she supports.

She brings extensive administrative experience to the billing team, with a focus on prior authorizations and efficient client intake systems. Her attention to detail and organized approach help practices streamline onboarding, secure approvals, and ensure services can begin without unnecessary delays.